Customer enquiries
Handle incoming calls and messages, provide approved information, capture customer details and route conversations when required.
Industries
Every business works differently. So does 
Aidea is shaped around how your business serves customers, completes work and involves your team.
Selected workflow
Every property enquiry, handled from first contact to viewing.
Aidea responds to property enquiries, answers listing questions, qualifies buyer requirements and schedules viewings - with priority prospects transferred directly to your team.
Property enquiry
Buyer qualified
Viewing scheduled
Across your business
One Aidea. Multiple business functions.
Use Aidea in the parts of your business where customer conversations need a clear next step.
Lead qualification
Engage new leads, identify requirements and buying intent, and connect qualified opportunities with your sales team.
Appointment management
Check availability, schedule appointments and manage agreed changes and follow-up.
Request handling
Handle customer enquiries, provide approved information and escalate cases requiring human involvement.
Payment follow-up
Conduct structured payment reminder conversations, capture responses and escalate according to your process.
Built around your process
Connect repeatable customer conversations to the actions, systems and human decisions that follow.
What could Aidea do for your business?
Tell us what you’d like Aidea to handle.